Services

Your Trusted Anaplan Partner for Anaplan Managed Service

Let us manage your Anaplan environment while you grow your business

Anaplan Parner Gold Anaplan Channel Partner of the Year 2019

A flexible and cost effective approach

Anaplan is constantly evolving and it can sometimes be a challenge to stay on top of all the latest new features and functions without a partner to help.

Vuealta’s certified Anaplan Consultants, with their years of hands-on cross-sector and multi-disciplinary experience will act as an extension of your existing in-house team, delivering a tailored support service in line with your requirements. Utilising our Managed Service also means that if your in-house Anaplan experts leave or move roles, your Anaplan environment will continue to run without interruption.

Typical Business Support Operating Model

Process

  • Onboarding
  • Initial model review
  • Agree approach

People

  • Assign Engagement Manager
  • Assign Support Consultant
  • Define responsibilties

Technology

  • Zendesk Ticker Management
  • ALM to manage change

Commercials

  • Quarterly support hours & service fee
  • Ad-hoc project day rates
  • Training credits

Customised Anaplan Support Offering for Businesses

To recognise that no one customer has exactly the same support requirement, we offer a range of support services which can be tailored to each individual customer needs.

Building out Capabilities

  • Business-as-usual enhancements
  • Conversion of spare support hours into training credits
  • Preferential rates for project work
  • Centre of Excellence augmentation

Continuous Review

  • Model healthchecks
  • Continuous improvement
  • Dedicated scheduled hours
  • Documentation development

Disruptions

  • Incident management
  • Problem management

Other Services

Anaplan Consultancy
Anaplan Consultancy

Our team of Anaplan Certified Consultants are on hand to support you throughout your Anaplan journey, partnering with you every step of the way from initial project definition right through to deployment and beyond.

Read more
Training
Training

Our team of Anaplan Certified Consultants are on hand to support you throughtout your Anaplan journey, partnering with you every step of the way from initial project definition right through to deployment and beyond.

Read more