Your Trusted Anaplan Partner for Anaplan Managed Service

Let us manage your Anaplan environment while you grow your business

A flexible and cost effective approach

Anaplan is constantly evolving and it can sometimes be a challenge to stay on top of all the latest new features and functions without a partner to help.

Vuealta’s certified Anaplan Consultants, with their years of hands-on cross-sector and multi-disciplinary experience, will act as an extension of your existing in-house team, delivering a tailored support service in line with your requirements.  Utilising our Managed Service also means that if your in-house Anaplan experts leave or move roles, your Anaplan environment will continue to run without interruption.

Typical Business Support Operating Model

Process

Onboarding
Initial model review
Agree approach

People

Assign Engagement Manager
Assign Support Consultant
Define responsibilities

Technology

Zendesk Ticket Management
ALM to manage change

Commercials

Quarterly support hours & service fee
Ad-hoc project day rates
Training credits

Customised Anaplan Support Offering for Businesses

To recognise that no one customer has exactly the same support requirement, we offer a range of support services which can be tailored to each individual customers needs:

Building out Capabilities

Business-as-usual enhancements
Conversion of spare support hours into training credits
Preferential rates for project work
Centre of Excellence augmentation

Continuous Review

Model healthchecks
Continuous improvement
Dedicated scheduled hours
Documentation development

Disruptions

Incident management
Problem management